Privacy Policy | Velora Scents

Privacy Policy

Velora Scents – velorascentscy.com
Last updated: May 2026

Protecting your personal data is important to us. This policy explains what data we collect, how we use it, and what your rights are.

Data Controller

Velora Scents, Cyprus
📧 velorascentscy@gmail.com
🌐 velorascentscy.com

What Data We Collect

When you visit our store or place an order, we collect:

  • Identity details: Name, surname
  • Contact details: Email, phone number
  • Delivery address: For shipping your order
  • Payment details: Through secure providers (we do not store card details)
  • Technical data: IP, cookies, browsing behavior

Why We Use Your Data

  • Processing and fulfilling orders
  • Communication regarding order status
  • Improving the shopping experience
  • Sending marketing update emails (with your consent)
  • Sending marketing update SMS (with your explicit consent — you can opt out at any time by replying STOP)
  • Compliance with legal obligations

Legal Basis for Processing

We process your data based on:

  • Contract performance: To complete your order
  • Consent: For marketing emails & SMS (you can opt out at any time)
  • Legitimate interest: For the security and improvement of our services

Data Sharing

We share data only with:

  • Shopify: E-commerce platform (hosting provider)
  • Logistics companies: For order delivery (locker delivery)
  • Payment providers: For secure transactions
  • Analytical tools: Google Analytics (anonymized)

We never sell your data to third parties.

Your Rights (GDPR)

You have the right to:

  • Access: To request a copy of your data
  • Rectification: To correct inaccurate data
  • Erasure: To request the deletion of your data
  • Restriction: To restrict processing
  • Data Portability: To receive your data in a structured format
  • Object: To object to marketing communications

To exercise your rights, please contact us at velorascentscy@gmail.com.

Cookies

We use cookies for:

  • Shopping cart functionality
  • Traffic analysis (Google Analytics)
  • Improving user experience

You can manage your cookie preferences through your browser settings.

Data Retention

We retain your data as long as necessary to perform our services and comply with legal obligations (usually 7 years for tax purposes).

Security

We use SSL encryption and secure Shopify infrastructure to protect your data. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our service is not intended for individuals under 16 years of age. We do not knowingly collect data from minors.

Changes to the Policy

We update this policy occasionally. Significant changes will be announced via email or prominent notice on the website. Last updated: May 2026.

Contact

For questions regarding the privacy policy:
📧 velorascentscy@gmail.com
🌐 velorascentscy.com

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