Terms of service

Velora Scents – velorascentscy.com

Last updated: April 2026

1. General

By accessing and using velorascentscy.com, you fully accept these Terms of Use. If you disagree, please do not use the website.

The website is owned and operated by Velora Scents, established in Cyprus.

2. Products & Availability

  • All products are subject to stock availability.
  • We reserve the right to modify or discontinue products without notice.
  • Product photos are for illustrative purposes. Minor colour variations may occur due to screen settings.

3. Prices & Payment

  • All prices are expressed in Euros (€) and include VAT.
  • We reserve the right to change prices without notice.
  • Payment is processed through secure providers. We do not store card details.

4. Orders

  • Your order constitutes an offer to purchase. The contract is completed upon order confirmation and dispatch.
  • We reserve the right to cancel an order in the event of a pricing error or stock shortage.

5. Shipping & Delivery

  • Delivery is carried out in accordance with our Shipping Policy.
  • Delivery times are indicative and may be affected by external factors.
  • We are not liable for delays caused by third-party logistics providers.

6. Right of Withdrawal

In accordance with Directive 2011/83/EU, you have the right to withdraw within 14 days of receipt. Details are available in our Returns Policy.

7. Warranty & Liability

  • Our products comply with applicable EU legislation.
  • We are not liable for indirect damages arising from the use of our products.
  • In the event of a defective product, please contact us immediately.

8. Intellectual Property

All content on the website (texts, images, logo, brand) belongs to Velora Scents and is protected under Cypriot and European law. Reproduction without written permission is prohibited.

9. Data Protection

The processing of personal data is governed by our Privacy Policy, in compliance with the GDPR.

10. Applicable Law

These Terms are governed by Cypriot Law. For any dispute, the courts of the Republic of Cyprus shall have jurisdiction.

11. Contact

For questions regarding the Terms of Use: 📧 velorascentscy@gmail.com 🌐 velorascentscy.com